aGate IP address changed — The most common cause. Check the current aGate IP below and update it in the Catch Power Configurator app. Consider setting a static IP on your router.

Network connectivity issue — Ensure both aGate and Catch Power are on the same local network. Ethernet connection is recommended for reliability.

Catch Power device offline — Check that the Catch Power device is powered on and the LED indicator is lit.

Port 502 blocked — Check that no firewall or router rule is blocking port 502 on the local network.